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TeleMagic Enterprise for LAN, WAN and PC

Because TeleMagic Enterprise was designed to be used on a network, every department has access to up-to-the-minute information on all of your company's customers. By using the information gathered by each department, your entire company can coordinate its efforts to ensure the highest quality of service.

TeleMagic Enterprise can also be linked to any number of other applications, including many of today's popular accounting packages, creating a fully integrated system and making the wheels of business success turn even more smoothly.

With its total customization capabilities, TeleMagic Enterprise lets you decide what information you need and how you want that information organized. This unique customizing feature allows companies to arrange their work environment the way that works best for them. A luxury that makes archiving and retrieving customer information as easy as the push of a button

As your business grows, your knowledge base grows too. The more you learn about your customers, the better the relationship between you and your customers. The records you keep on companies, contacts within those companies and activities associated with those contacts contain valuable information that is distinct, but related. TeleMagic Enterprise allows you to arrange those records into a three-level hierarchy, grouping relevant information for easy access by all departments. This relational database is just one of the many features in TeleMagic Enterprise that helps your company use the power of information to produce maximum results.

Three-level relational contact database.
Full featured Activity Manager.
Built-in fax capability.
Wireless Messaging access integrated with e-mail, activities and the Contact Manager.
Built-in e-mail.
Auto-dialer.
Branch Scripting with activity history generation and input fields linked to your contact records
Sales Forecasting, including links to contact records and extensive reporting with graphs.
Spell Checker.
Custom and quick reports.
Automation Server for dedicated print, fax, e-mail and wireless message processing.
Import and export using popular file formats.
Mail merge integration with Microsoft Word, WordPerfect, WordPad¨ and WordPro.
System and field-level security and password protection.
Context-sensitive help.
Record and system synchronization through Data.
Synchronization Server with automatic packet transfer.
Configurable toolbars.
User-definable macros.
TeleMagic contact import formats that include linked activities.
Database Utility Program for system maintenance.
Export to FoxPro, dBase III+, SDF, Delimited formats and user-definable formats.

FULLY CUSTOMIZABLE.

Add your own fields and decide the number, type, length, placement and configuration of the fields.
Field types include character, date, number, OLE, calculated, unique number counter, phone, fax, wireless messaging, FTP, e-mail, web, newsgroup, check box and notepad.
Easy-to-use Screen Designer to customize how information is displayed.
Multiple views for each level - customize how each user views information.

CONTACT MANAGER.

User-defined List Boxes allow rapid and consistent data entry.
Data entry templates, default values, calculated fields and validity checking for any field.
Powerful record search capability.
Editable Browse window.
Browse list of pending activities.
Duplicate record checking.

ACTIVITY MANAGER.

Scrollable daily, weekly and monthly views.
Reschedule and re-prioritize using "drag and drop".
Single-click check-off of completed tasks.
Associate Contacts with Activities and To-Do's.
Assign and view status of tasks assigned to others.
View and modify other users' schedules (with permission).
To-Do display includes indication of time until or past deadline, and completed items.
Multi-day activity scheduling.
Recurring activity scheduling.
Scheduling conflict warnings.
Automatically search for available time slots.
Calendar security.
Alarms with or without TeleMagic loaded.
Activity Browse.
Activity Archive.
User-defined weekends and holidays.
Group activity scheduling.
Assign resources to activities.
Reassign activities from one user to another user.
Move groups of activities to a new time slot.
Automatically create an activity for all contacts in a filter and assign them to one or more selected users.
Configurable Activity Views.

REPORT GENERATOR.

Standard reports on various areas of TeleMagic, such as faxing and sales forecasting.
Activity reports including printout to popular "day planner" format.
Envelope, label, and "rotary index" printing.
Contact and Phone Lists.
Quick reports for novice users.
Configurable Reports Menu.
Custom report writer including Report titles and summaries, Multiple fonts, pitches and styles, Page orientation and size selection.
Calculated fields with input prompts, Full color illustration and OLE support, headers and footers by page and group, and Print Preview.
E-MAIL.
E-mail application can run independently from TeleMagic.
Works with your existing MAPI e-mail server or as a stand-alone.
Link e-mail messages to contacts in your TeleMagic database.
Create roll up lists of messages linked to contacts.
Automatically link incoming messages to contacts.
Include attachments, such as files and merge documents, with your messages.
Establish multiple e-mail accounts for each user.
Record e-mail activities in the Activity Manager automatically.
Send locally or process through Automation Server Filters.
User-defined folders.
Extensive search.
Address book.

WORD PROCESSING.

Base new documents on previously created templates.
Share documents between users, or keep personal documents private.
Link documents to contacts and create roll up lists of linked documents on contacts' records.
View lists of documents printed or faxed to a contact.

FAXING CAPABILITIES.

Fully integrated fax system.
Send immediate faxes to individual contacts or to all contacts in a filter (broadcast or batch fax) Include merge fields in all pages being faxed.
Extensive fax preferences to customize faxing.
Fax locally or from a dedicated server.
Multiple servers and queues.
Support for unlimited servers processing faxes, with up to eight fax modems per server.
Links with the Activity Manager and contact records for fax history tracking.
Fax TeleMagic reports.
Fax maintenance for faxes sent locally.
Fax external documents generated in other applications.
Fax documents using any of the supported word processors and automatically selects the correct word processor for each document.

WIRELESS MESSAGING.

Send Wireless Messages to contacts or TeleMagic users, to all contacts in a filter, or to everyone in a user group.
Send messages from the local workstation or from a dedicated server.
Send Wireless Messages based on activities.
Maintenance screen for messages sent locally.

DATA SYNCHRONIZATION SERVER (DSS).

Unparalleled power combined with one-click synchronization provides both flexibility and ease-of-use.
Create unlimited remote and satellite sites - each with unique settings.
Easily change the record set any site receives.
Only synchronize the data each site needs to see for maximum data security.
Control which fields in which records are included in synchronization for any site.
Synchronize Activities and activity permissions, Contact records.
Database structure changes, E-mail, Filters, Indexes, List boxes, OLE fields, Preferences, Program updates, Screen design changes, Security and Users.
Powerful administrative assistance through DSS.
Automatic program updates and upgrades to all sites.
Changes to databases are automatically transferred and updated at all sites.
Maintain personnel for sites anywhere in the world from one central location.
Control security at the remote sites, even assign users to a group remotely.
Create user preferences in the central location and copy them to users at remote sites.
Update each field using pre-defined rules and further qualify the selected field rule by creating a user-defined expression that provides the user total control.
Save data that is being replaced in any memo field.
Create scripts to automate processing at the remote sites synchronization at remote sites is as simple as clicking an icon.
Create servers at the central site to control what occurs when you select to process.
Have multiple servers processing simultaneously for high volume synchronization.
Set up continuous synchronization at the server - changes can be exchanged between sites within minutes.
Choose to automatically transfer packets using TeleMagic's e-mail or FTP transfer.

STRATEGIC ALLIANCES (Third Party Products).

Links to numerous accounting applications.
CTI integration and call center management.
Receivable and inventory tracking.
Bid and Proposal Order entry system.
Candidate search and proposal generation for placement agencies.
Newspaper and magazine template to assist sales and production of ads.
Planning guide for database design Campaign Management.
Real estate prospecting and contract management system.
Sales Tracker.