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CALL CENTRE/TELECENTRE

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Call Centre/Telecentre Systems for Call Centre & Telecentre Help Desk Telemagic Family of Products

 SERVICES - CALL CENTRE & TELECENTRE

The management team have extensive call centre experience over many years in UK, Europe and South Africa.

Teleservice operators are smart and articulate and can communicate across the spectrum of consumers, management and executives.

Close attention is given to planning, training, quality delivery and quality control.

The technology provides facilities for inbound and outbound projects, supporting communications, database building and maintenance, campaign management, quality control and extensive reporting.


Projects and campaigns that are undertaken include:

OUTBOUND:

Tele-sales
Debt Collection
Sales lead generation
Appointment setting
Information gathering
Customer surveys
Market research
Political campaigning
Fund raising

INBOUND

Campaign response processing
Sales and Service Support
Inbound sales / order taking
Information dissemination
Help desk
Customer hot line


 

For more information
Call us today on (011) 447-0611 - Cell: 082-774-1126
Johannesburg - South Africa
e-mail: batec&batec.co.za (change & to @ when sending email)