The
management team have extensive call centre experience over many years
in UK, Europe and South Africa.
Teleservice
operators are smart and articulate and can communicate across the
spectrum of consumers, management and executives.
Close
attention is given to planning, training, quality delivery and quality
control.
The
technology provides facilities for inbound and outbound projects,
supporting communications, database building and maintenance, campaign
management, quality control and extensive reporting.
Projects and campaigns that are undertaken include: