Call Centres & Telecentres

CALL CENTRES & TELECENTRES SERVICES

The management team have extensive call centre experience over many years in UK, Europe and South Africa.

Teleservice operators are smart and articulate and can communicate across the spectrum of consumers, management and executives.

Close attention is given to planning, training, quality delivery and quality control.

The technology provides facilities for inbound and outbound projects, supporting communications, database building and maintenance, campaign management, quality control and extensive reporting.

Projects and campaigns that are undertaken include:

OUTBOUND:

	Tele-sales
	Debt Collection
	Sales lead generation
	Appointment setting
	Information gathering
	Customer surveys
	Market research
	Political campaigning
	Fund raising

INBOUND

	Campaign response processing
	Sales and Service Support
	Inbound sales / order taking
	Information dissemination
	Help desk
	Customer hot line

For more information
Call us today on (011) 783-7060 - Johannesburg - South Africa
e-mail: batec&batec.com (change & to @ when sending email)